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FAQ's - Decking
Learn more about:
NewTechWood decking
HardieDeck
FAQ's - NewTechWood Decking
Is NewTechWood composite timber maintenance free?
NewTechWood requires No Oiling, No Sanding, No Painting. However, no product is totally maintenance free! Normal sweeping and cleaning is still necessary to clean off debris and dirt, and to keep your deck looking at its best.
NewTechWood’s fully capped colour technology coats the boards with a high stain and fade resistant layer. This also makes the boards waterproof, so there is no need for any labour that would be necessary with regular timber.
Is NewTechWood impervious to mould?
Yes! NewTechWood has mould inhibitors that prevent mould growing on the inside of the board. Surface mould can still occur, like it can on any surface, however, it will never penetrate the board itself and is easily washed off.
Will my NewTechWood deck scratch?
NewTechWood has an outer capping of polymer that encapsulates the board in an impermeable layer of protection that provides scratch, stain and fade resistance. Normal activities incurred in day to day living will not scratch your NewTechWood decking. However, like timber, or anyother surface, excessive activities can damage the surface. Skateboarding, dragging heavy furniture, dancing in stiletto heels are some of the activities which may cause the capping to scratch, abrade or chip. To ensure your deck looks as good as new for as long as possible, we recommend fixing pads under your outdoor chairs to stop the constant dragging wearing away the capping over time.
Does NewTechWood need re-sanding and recoating?
No. NewTechWood products are low maintenance, meaning they are a pre-finished board that doesn’t require any initial staining, coating or any on-going recoating or sanding.
Is NewTechWood asbestos free?
Absolutely. NewTechWood is manufacturer certified AND it has been tested right here in Perth following the recent asbestos scares in the building industry.
Does NewTechWood decking utilise hidden fasteners?
Yes! NewTechWood decking has grooved boards, which are designed specifically to be fixed using the NewTechWood “Hidden Fix System”.
Can I attach balustrades or pergola posts direct to thedecking?
No. You cannot drill and attach direct on or through the decking boards for these types of support structures. Drill them direct to the sub-frame and then cut the boards around it.
Will NewTechWood engineered timber last forever?
Not forever, but it sure feels like it! NewTechWood uses only the highest quality materials for engineering its composite timber boards. Years of engineering have been spent to ensure the correct blend of components go into NewTechWood products. NewTechWood will hold up to the test of time.
Does NewTechWood have a warranty?
Yes! There is a 25-Year Limited Residential Warranty, a 10-Year Limited Commercial Warranty, and a 25-Year Limited Stain Warranty.
Will NewTechWood composite timber fade because ofexposure to the sun?
NewTechWood’s superior technology gives the boards great Ultra-Violet resistance. When installed, cared for and maintained properly in the residential exterior deck environment, NewTechWood products provide fade resistance. However, no material is fade proof, especially when the materials are exposed to years of UV exposure and the elements.
NewTechWood warrants that the boards are resistant to colour change from light and weathering exposure as measured by colour change in excess of 5 Delta E (Hunter) units (which is the accepted industry standard.)
Does a NewTechWood composite deck cost more than a timberdeck?
In the short term, it does. However, when you compare the maintenance, material, time and labour cost on traditional timber decks every year the costs really add up. In less than three years, you will be able to see all the time and money you would have saved by using NewTechWood composite timber.
Does NewTechWood contract and expand?
NewTechWood, like all wood plastic composite products, will expand in hotter ambient temperatures and contract in the cooler temperatures.The degree of expansion will largely depend on the type and ratio of timber & plastics used. NewTechWood profiles will expand around 1.1mm per metre from a 15°C to high ambients. The hidden fix systems allow for this natural expansion & contraction to occur without affecting board creep or the design of thedeck.
FAQ's - HardieDeck
Can HardieDeck™ decking be installed low to the ground?
Yes. HardieDeck™ can be installed as low as 150mm from the ground.
Can HardieDeck™ be installed in bushfire prone areas?
Yes. HardieDeck™ boards are made of premium fibre cement which is “deemed non-combustible” under Australia’s National Construction Code and suitable for even the highest bushfire attack levels.
Is HardieDeck™ suitable around pools and in coastal areas?
Pools and spas can be punishing on decks. Repeated cycles of baking hot sun and soaking from pool water makes them vulnerable to rot and fading. Just the type of damage HardieDeck™ is designed to resist.
What is HardieDeck™ made of?
The HardieDeck™ system provides a highly durable low maintenance deck, with a modern contemporary appearance.
It combines specially machined 19mm thick fibre cement decking boards with a specifically designed aluminium Fast-track fixing system that provides the concealed fastening mechanism.
What lengths do HardieDeck™ boards come in?
HardieDeck™ boards and edging boards come in 3m lengths, and weigh around 19kg per board.
Can I install HardieDeck™ without the Fast-track fixing system?
HardieDeck™ is only warranted if it is installed with the Fast-track fixing system. This fixing system is specifically designed to provide additional strength and durability and cannot be omitted or substituted with any other fixing system.
How hot will the surface get?
HardieDeck™ boards will heat up slower than a typical deck, but will retain heat for longer.
The paint colour selected will affect the surface temperature of HardieDeck™. Darker paint colours usually absorb more heat than lighter shades or a clear seal option.
Will HardieDeck™ expand/contract as it heats/cools?
Similar to most fibre cement products, HardieDeck™ will expand as it heats and contract as it cools; however, the amount of expansion and contraction is minimal compared to other decking materials.
What should be done when re-sealing HardieDeck™?
When re-sealing, ensure that the surface is properly cleaned – sweep away all dirt and debris then wash the surface to remove any oil and grease spots. Apply masking tape over the snap-in cover strips prior to painting or remove the snap-in cover strips and replace them with new cover strips after re-painting.
How easily does the sealed surface of HardieDeck™ scratch?
Paving sealers are designed to be trafficable and have a higher resistance to wear and tear than architectural paints. However, they are not impervious to scratching and marking. It is recommended to use protective mats, furniture pads or rubber stops on the bottom of the outdoor furniture and minimise dragging heavy objects such as furniture, barbeques or planter stands.
How should I clean my HardieDeck™?
HardieDeck™ should be washed with a soft bristle broom and warm soapy water regularly. In particularly dirty environments, dry sweep regularly to avoid scratching from dirt and debris.
What warranty is offered for HardieDeck™ system?
The HardieDeck™ system is warranted for a period of 10 years.
